Orbit Training
BLF Manager: Add BLF and Speed Dial Keys to an Extension in Orbit
BLF keys (Busy Lamp Field) and Speed Dial keys let you add one-touch buttons to a phone. These buttons can monitor an extension’s status or dial an extension faster. This guide shows how to add BLF or Speed Dial keys to an extension using BLF Manager ...
RingFree Greetings Manager: Upload, Play, Download, and Assign Greetings to IVRs and Ring Groups
Greetings are the audio files callers hear. You can use them to welcome callers, share after-hours info, or play a short message while calls ring. This guide shows how to upload greetings in Greetings Manager, then assign them to an IVR or Enhanced ...
Assign a DID to an Extension, Ring Group, or IVR in Orbit
This guide shows you how to assign a DID (phone number) to the right destination inside the Orbit platform. You can route a DID to a User/Extension, Ring Group, or IVR / Auto-Attendant, and confirm the routing from the Phone Numbers list. What you ...
RingFree Voicemail Settings: Turn On Voicemail, Email Notifications, Greetings, PIN, and Shared Mailboxes
This guide shows you how to manage voicemail from your RingFree My Account area. You will learn how to view your voicemail messages and update voicemail settings like email notifications, voicemail PIN, greetings, and shared mailbox extensions. What ...
Holiday IVR Setup in RingFree: Upload a Greeting, Build an IVR Menu, and Schedule It for Specific Dates
Holiday IVR Setup in RingFree: Upload a Greeting, Build an IVR Menu, and Schedule It for Specific Dates This guide shows you how to create a Holiday IVR that plays a special message on the exact holiday dates you choose, then sends callers to the ...
RingFree Call Logs: View Call History and Use Filters in the Customer Admin Portal
Call Logs help you review inbound and outbound calls, confirm if calls were answered, and find calls tied to a specific phone number. This guide shows you exactly where to click in the Customer Admin Portal and how to use the main filters shown in ...
RingFree Call Forwarding: Forward Calls From a Phone Number or an Extension
Call forwarding in RingFree can be set up in two main ways: Forward a specific phone number to an external number (great for forwarding your main line) Forward calls at the extension level using forwarding rules (best when a specific user is ...
RingFree Schedules: Set Business Hours, After Hours Routing, and Overrides
This guide shows you how to create a Business Hours schedule inside the RingFree Customer Admin Portal and connect it to the correct after hours destination. You will also learn how overrides work, when to use them, and why the schedule must be set ...
Orbit Login Guide: Sign In, Reset Your Password, and Log Out
This guide shows you how to log in to Orbit (RingFree) as a customer admin or end user. You will also learn what to do if you forgot your password and how to log out safely. What you will learn By the end, you will know how to: Log in to Orbit using ...
Reset Your RingFree Admin Password and Navigate Back to the Admin Portal
If you forgot your RingFree admin password, you can reset it from the Orbit login screen in a few minutes. After you reset it, you will land in your user profile area. From there, you can jump back into the admin side of the phone system using “Back ...
RingFree Ring Groups: How to Create, Route, and Manage Calls
RingFree Ring Groups: How to Create, Route, and Manage Calls This guide shows you how to set up a Ring Group in RingFree and manage it. You will learn where to click, what each setting means, and what to choose for common real world call flows. You ...