Orbit Login Guide: Sign In, Reset Your Password, and Log Out
This guide shows you how to log in to Orbit (RingFree) as a customer admin or end user. You will also learn what to do if you forgot your password and how to log out safely.
What you will learn
By the end, you will know how to:
Log in to Orbit using your email address and password
Reset your password using a one-time code
Create a strong password that meets Orbit requirements
Confirm you are logged in and find the left navigation menu
Log out from Orbit
Before you start
You need your designated email address for Orbit (your login email may be different from someone else’s).
You need access to that email inbox to receive a one-time code during password reset.
Step 1: Open Orbit
Open your browser
Go to orbit.ringfree.com
Step 2: Enter your email and continue
Type your designated email address
Click Continue
Your email is your username for Orbit.
Step 3: Enter your password and sign in
Enter your password
Click the button to log in / sign in
If your password is correct, Orbit will take you into the portal.
Step 4: If you forgot your password, reset it (Forgot Password)
If you cannot remember your password, use the Forgot password option on the password screen.
4A) Request the one-time code
Click Forgot password
Orbit will send a one-time code to your email
4B) Enter the one-time code
Return to the Orbit reset screen
Enter the one-time code you received
Submit or verify to continue
4C) Set a new password (Orbit password rules)
After the code is accepted, you will be asked to set a new password.
Your new password must be:
12 characters or more
Include uppercase letters
Include lowercase letters
Include numbers
Include special characters
Example of a strong format
Use a pattern like this:
A short phrase + numbers + special character
Example pattern: WordWord123!
Do not reuse old passwords.
Steps
Enter your new password
Confirm it if prompted
Save the password
Log in again using the new password
Step 5: Confirm you are logged in (Admin or end user view)
Once logged in, you will see a left-side navigation menu with different options depending on your access level.
Customer admins usually see more admin tools
End users may see fewer items
Step 6: Log out of Orbit
When you are done, log out to keep your account secure.
Steps
Look at the lower left corner
Click Log out
Video reference
Use this video to follow along with the exact steps shown:
Related Articles
Reset Your RingFree Admin Password and Navigate Back to the Admin Portal
If you forgot your RingFree admin password, you can reset it from the Orbit login screen in a few minutes. After you reset it, you will land in your user profile area. From there, you can jump back into the admin side of the phone system using “Back ...Ringfree Voice Protection Device – IT Partner Deployment Guide
Ringfree Voice Protection Guide – IT Partner Deployment Guide This guide is intended for IT partners assisting with the deployment of Ringfree Voice Protection Device, our managed SD-WAN service. It outlines supported installation scenarios, ...RingFree Schedules: Set Business Hours, After Hours Routing, and Overrides
This guide shows you how to create a Business Hours schedule inside the RingFree Customer Admin Portal and connect it to the correct after hours destination. You will also learn how overrides work, when to use them, and why the schedule must be set ...RingFree Ring Groups: How to Create, Route, and Manage Calls
RingFree Ring Groups: How to Create, Route, and Manage Calls This guide shows you how to set up a Ring Group in RingFree and manage it. You will learn where to click, what each setting means, and what to choose for common real world call flows. You ...