This video provides a clear, step-by-step guide on utilizing the SMS feature within the RingFree Communicator mobile application on an iPhone. The video covers the following key features and workflows:
Accessing the SMS Module:
Demonstrates how to open the SMS module by tapping “More” at the bottom of the app and then selecting “SMS” to begin messaging.
Composing and Sending Messages:
Shows how to start a new message.
Explains the different contact lists available for messaging:
- Directory: Lists all extensions within your organization that have SMS-enabled numbers.
- Contacts: Displays your iPhone’s local contacts if you have granted the app access, allowing you to send SMS to people saved on your device.
- Central Phonebook: Accessed by clicking the arrows, this shows contacts you’ve manually added to your extension.
Describes how to use the phone icon labeled “123” at the top to manually enter and send an SMS to any external number.
Messaging Options and Features:
- Walks through selecting a recipient, which opens the SMS conversation box for composing messages.
- Highlights the ability to call the selected number directly from the SMS screen using the call icon at the top.
- Details the three-dot menu, where you can search for specific text within an SMS thread or delete the entire conversation.
Attaching Files and Media:
- Explains how to use the plus (+) icon at the bottom of the SMS screen to attach images or files and send them as MMS messages.
- Notes the file attachment limitations: up to 500 KB per file and a maximum of 10 attachments per message.
Managing SMS Threads:
- Shows how to return to the SMS inbox to view all message threads.
- Explains how to delete or copy an SMS message by pressing and holding the thread.
This video is designed to help iPhone users fully utilize the SMS and MMS capabilities of the RingFree Communicator mobile application, making it easy to communicate internally and externally, manage contacts, attach files, and organize message threads efficiently.