This video provides a step-by-step guide on how to enable and use debug mode in the RingFree Communicator mobile application for iPhone. The video covers the following key features and workflows:
Purpose of Debug Mode: Explains that debug mode is intended for troubleshooting and collecting detailed logs about the app’s activity, such as call events, connection issues, registration errors, and unexpected crashes. These logs are crucial for diagnosing and resolving technical problems.
Activating Debug Mode:
Demonstrates how to enable debug mode by opening the app’s dialer, entering ***33284#, and placing the call.
Shows the confirmation prompt indicating that debug mode has been successfully enabled.
Viewing and Exporting Logs:
Guides users to access the debug logs by going to the app’s settings, scrolling to the bottom, and selecting “Debug.”
Instructs users to export the logs after reproducing the issue and send them via email to the support team for further analysis.
Disabling Debug Mode:
Advises users to disable debug mode by dialing the same code (***33284#) in the dialer and placing the call again.
Confirms that a prompt will appear indicating debug mode has been turned off.
This video is designed to help iPhone users efficiently activate, access, and use debug mode in the RingFree Communicator mobile application, enabling effective troubleshooting and support for any technical issues encountered.
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