Data & Wi‑Fi Best Practices on the Road
These tips help you get clear calls when traveling or working away from the office.
Pick the best available network
- Prefer **strong Wi‑Fi** over weak cellular when possible.
- Avoid public Wi‑Fi that requires a captive portal mid-call. Sign in first, then open RingFree.
- If Wi‑Fi is poor, switch to cellular data for the call.
Reduce jitter and drops
- Stay close to the Wi‑Fi access point; avoid congested networks.
- Don’t stream video or large downloads during calls.
- If using a VPN, disconnect temporarily to see if call quality improves.
Quick self-tests
- Make a short test call before important meetings.
- Try another network (personal hotspot vs. venue Wi‑Fi) to isolate the issue.
Need help?
Include your device/OS, RingFree Communicator version, a short description of what you were doing, the exact error text, and the date/time (with time zone). Attach screenshots and logs if requested, and send them to support@ringfree.com.
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